Please review the following terms carefully before making payment for a consultation session provided by Ulamseyal Services.
Fees paid for consultation sessions are generally non-refundable. If Ulamseyal Services cancels a session due to unavoidable circumstances, the client may choose between rescheduling the appointment or receiving a refund, where applicable. Approved refunds may take 2–3 business days to be credited to the client’s bank account.
Clients participating in online consultation sessions are responsible for maintaining a reliable internet connection, including broadband, fiber-optic internet, or high-speed mobile data. No refund will be issued for disruptions caused by the client’s internet connection or device. If the consultant experiences connectivity issues, Ulamseyal Services will arrange a replacement session at a mutually convenient time.
Payment applies to one consultation session only. If the session concludes before the scheduled end time, no refund will be issued for the unused portion, as the appointment slot was reserved exclusively for the client.
Clients must join the session at the scheduled appointment time. If a client neither contacts Ulamseyal Services nor joins the session within 20 minutes of the scheduled start time, the appointment will be deemed a “no-show” and cancelled without a refund.
Clients are expected to adhere to the confirmed appointment schedule. If a client joins late, the session will nevertheless conclude at the originally scheduled end time.
Requests to cancel or reschedule an appointment should be submitted as early as possible. Rescheduling is subject to the consultant’s availability, and last-minute requests may not be accommodated.
If the consultant is unable to continue a session due to an unforeseen emergency, Ulamseyal Services may arrange an alternative appointment time or, with the client’s consent, assign another suitably qualified consultant.
Consultation sessions are confidential and intended solely for the registered client. No other person may attend or participate without the prior authorization of Ulamseyal Services and the consultant.
Ulamseyal Services reserves the right to discontinue consultation services if the client engages in inappropriate, threatening, discriminatory, or otherwise unacceptable conduct. In such circumstances, any refund will be issued at the sole discretion of Ulamseyal Services.
Clients are responsible for providing accurate contact information and all relevant details required for appointment coordination. Refunds may not be issued for delays or missed sessions resulting from inaccurate or incomplete information.
If Ulamseyal Services cancels a session and cannot arrange a suitable alternative appointment time, the full amount paid for that specific session will be refunded.
By booking a consultation session, the client confirms that they have read, understood, and accepted this Refund and Cancellation Policy.
Our dedicated support team is available to assist you with scheduling, queries, and coordination.
